Booking Terms and Conditions
In order to avoid any misunderstanding, we ask you to read our terms and conditions before signing your booking form.
Bookings
Deposits
Amounts for deposits are:
These deposits are non-refundable and non-transferable.
Receipt of your deposit and booking form will be acknowledged by email where possible. If you prefer a receipt of your deposit and booking by post, please send a stamped addressed envelope.
Settlement of Account
Methods of Payment
Cheques should be made payable to “Sue Ryder Prayer Fellowship or SRPF”.
Payment can also be made by bank transfer to:
Please use the Booking Form number (if applicable, otherwise your surname) and the date of the Retreat or Quiet Day as a reference. This will help us match the payment to your booking.
Payment can also be made by Credit/Debit cards but there will be a surcharge of 1.5% on the invoice amount.
Cancellation
CANCELLATION FEES will be applied to all cancellations and are based on the numbers given on the booking form or increased numbers subsequently advised. Cancellation fees will also apply to partial cancellations if more than 20% of your party cancels within 12 weeks of visit.
In addition to loss of deposit;
Otherwise;
The contact named on the booking form will hold full responsibility for the financial arrangements; it is their responsibility to ensure they are in possession of the correct rates for the dates booked.
The house does not accept any consequential losses following the failure of the individual or organisers of a group to comply with the above-mentioned terms and conditions.
In the unlikely event that St. Katharine’s finds itself unable to honour your booking, their liability will be limited to return of fees paid.
We advise guests to take out appropriate insurance to cover their stay in the event of cancellation
General
Useful Things to Know!
Checking in and out;
Residential Groups;
Day Visitors/Groups;
Meal Times;
A bell will be sounded 5 minutes prior to the above times, advising guests that their food will be served shortly.
Tea and coffee is available throughout the day in the dining room.
“ Thank you for a wonderful afternoon tea. ”
Oasis, Christ Church - Jul 2018
“ Thank you for having us! Great stay, lovely garden and helpful staff. See you again next year. ”
Vacation Project, Lincoln College Oxford - Aug 2018
“ The success of the weekend was helped ... by the quality of the accommodation ... the generous provision of our food but perhaps most of all the staff ”
Bereaved dads' weekend Nov 2018
“ This has been a wonderful caring time. Thank you St Katharine's staff team. ”
NW & JT, Marlow - Oct 2018
“ Thank you so much for everything that you and your team did for our family yesterday. Everything went so smoothly and everyone said what a wonderful venue St Katharine's was both in terms of food and venue. Your team were absolutely outstanding and made the day very easy for us. ”
CM - Feb 2020
“ Thank you for a wonderful stay. It was perfect. The memorial garden is wonderful and so good to have time to sit and appreciate the atmosphere. ”
Rosemary
“ Just wanted to thank you for the lovely day we spent on Saturday. I felt very welcome, the food was delicious and the grounds were so peaceful. It was really good to get away from the hustle and bustle for a few hours. Please convey my thanks to all who were involved. May God bless you all ”
J.K. London 2022